FAQs

 
How does www.balletdigital.com work?
 
We hope that you will find our service simple to use and that you will enjoy our recordings of piano music. Browse for a track or album, add it to your cart, check out, create a simple account if desired and pay using PayPal (you don't need to have a Paypal account). You will then receive immediate access to your ballet class music recording(s). You will be able to download straight away and get on with your class. You will also receive an email explaining what you have purchased and how much you paid (check your junk folder if it fails to reach your inbox). In that email there will be a link so that you can download your mp3 product again if needed.
 
What am I allowed to do with my ballet music bought on balletdigital.com?
 
These recordings of piano music are meant for you to use for your ballet class or private ballet practice. You are allowed to use your tracks for as many different ballet lessons as you like. The limitation is that the files themselves must not be shared or duplicated. They also cannot be used for public performance or broadcast (for example, on the radio, TV or internet) without permission (just ask us - we're nice!). Therefore two teachers or dancers wishing to work independently with the same recorded ballet class tracks from our service must each pay for and download them. These recordings represent a huge degree of time, effort and expertise in their preparation. The small cost is really not too much to pay!
 
How many times can I download my piano tracks?

You are entitled to a maximum of 5 downloads of each purchased music track or album within a period of ten days after the date of transaction. You may not download after this period has elapsed even if you have used none of your available 5 download opportunities. If you are unsure of anything to do with the piano music you have purchased, just contact us - we are happy to help.
 
What do I do if there is a problem downloading a ballet class track or album?

Please contact us. We will be happy to help you. Please note that our full albums come in a single download consisting of a zip file. If you need help unpacking these files please use google to get advice (usually you can just right click on the file and choose 'extract files' or 'extract all'). You may find it helpful to read instructions on sites such as http://windows.microsoft.com/en-US/windows-vista/Compress-and-uncompress-files-zip-files

In the vast majority of cases extracting the mp3 files will be straightforward but if you have any problems please use google to look up and fix any bugs relating to your operating system and zip files before contacting us. 
 
What is the file format of your recordings of ballet music?

All our files of piano music are recorded in an industry standard mp3 format. They will therefore play immediately on any music device or computer.
 
Can I have a refund if I am not happy with my recording?

In the first place, we hope and expect that you will be pleased with all your piano music from www.balletdigital.com. We spend many hours on each tracks to ensure our high standards. If there is a file defect and the recording will not play correctly or the audio quality is distorted or corrupted, then contact us and we will send you a replacement at our normal high quality. Please note, however, that we do not offer refunds on the grounds of artistic objection to the music. We provide you with a preview file of the tracks on our website and a clear description of the major attributes of each recording. You consequently should already know the tempo and character of each piece of music. Once you complete the transaction and your product is made available for download, no refund will be available except for objective issues of file quality.

Can I download directly to iPhone / iPad?

You can preview the tracks on the website on your iPhone or iPad by clicking on a track to view it's details and clicking the 'Preview on iPhone/iPad' link on the right. However, to get the music onto your apple device you will need to download it first onto your desktop or laptop, put it into your iTunes library then sync to your device. Any problems, contact us!
 
Do you take requests?

We don't do bespoke recordings but we will be adding new ballet music to the site in due course. 






We sell mp3 recordings of piano music use in ballet lessons, free class or private rehearsal. We have played the piano for ballet at all levels, from school to company and have the experience to provide the correct quality of music for each exercise in the class. We hope our music will inspire dancers from the first plie through to reverence.
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